Supreme Products, Inc. was established in
1990 for the purpose of furnishing building specialty products in the
home. One of our largest lines is Heatilator Fireplaces and Accessories.
Phone: 1-800-681-2919 if we don't answer, please leave a message and we will call you back
Q. What is your return policy?
You may return any item within 45 days of purchase (except for special orders). It must be in excellent condition and never been used. There will be a restocking fee. The exception to this is if the item has a manufacturing defect or shipping damage. If this is the case, we will replace the item. For special order items, no returns or refunds will be honored because Heatilator does not accept them.
Q. How do I know my model number or date code?
You can find your fireplace model number and the date code printed on the inside plate of your fireplace. The date code is usually a 4 digit number e.g. 4592 - From Heatilator.com: Each fireplace has a rating plate either inside the operating door or in the lower controls cavity. On that rating plate is your model number and serial number. Woodburning fireplaces have a metal serial/model plate in the upper left side or right side of the firebox, or riveted on the smoke shield behind the screen. Gas burning fireplaces and inserts have a serial/model/rating plate in the lower cavity controls area. Gas stoves have a serial/model/rating plate attached to the back of the stove or inside the pedestal base.
Q. What are the exact dimensions of the doors?
We don't post exact dimensions to avoid confusion. Rest assured, if you have a model number listed, your doors are guaranteed to fit.
Q. I have brand X fireplace. Will these doors fit?
Sorry these doors ONLY fit Heatilator-brand fireplaces, and ONLY the models we listed.
Q. How do I install these doors?
The doors are easy to install, and no professional help is needed. See the installation instructions here
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